GAS HOMECARE
GAS BOILER CARE AND HOMECARE PACKAGES
amazing customer service. Guaranteed
Due to high demand we now offer a range of boiler care and homecare services to all our customers. Each plan includes our 5 star rated services, honest and friendly advice, emergency call outs and support when things go wrong!
OUR GAS HOMECARE PLANS
We have 5 plans to choose from, each designed to meet the needs of our valued customers
- BASIC
- ORANGE
- BLACK
- LANDLORD
- LANDLORD PREMIUM
Whats Included
- Free annual Heat Loss check
- Free annual specialist energy saving Boiler service
- Priority service with experienced Gas Safe engineers
- £0 excess
Our most popular boiler care aimed at the average home. It comes with a huge amount included and our famous 5* service
Whats Included
- Free annual Heat Loss check
- Free annual specialist energy saving Boiler service
- Priority service with experienced gas safe engineers
- Extended boiler parts warranty
Our next level boiler care plan is designed for homeowners seeking peace of mind. It comes with a huge amount included and our famous 5-star service
Whats Included
- Free annual Heat Loss check
- Free annual specialist energy saving boiler service
- Priority service with experienced Gas Safe engineers
- Extended boiler parts warranty
- Labour included
- 24hr emergency service call out
Our Landlord boiler care plan has been specially designed to meet the requirements landlords need to provide to rent a property.
Whats Included
- Free annual specialist energy saving boiler service
- Priority service with experienced Gas Safe engineers
- 24hr emergency service call out
- Gas safety certificate cover gas fires and ovens
- Tenant direct line access
- Free call out for no action needed call outs
- £60 access
Our Landlord boiler care plan has been specially designed to meet the requirements landlords need to provide to rent a property.
We will have direct contact with tenants so you can sit back and relax knowing your property is well taken care of!
Whats Included
- Free annual heat loss check
- Free annual specialist energy saving boiler service
- Priority service with experienced Gas Safe engineers
- Extended boiler parts warranty
- 24hr emergency service call out
- Gas Safety certificate cover gas fires and ovens
- Free call out for no action needed call outs
- Tenant direct line access
- EICr Certificate (Electric Certificate)
- £0 excess
WHAT'S THE DIFFERENCE?
| BASIC | ORANGE | BLACK | LANDLORD | LANDLORD premium | |
|---|---|---|---|---|---|
| Cost Per Month Gas | £30 | £40 | £50 | £50 | £100 |
|
Average Annual Saving On your Heating Bills |
£240 | £120 | Break Even | N/A | N/A |
| Annual Boiler Service | |||||
| Heat Leak Efficiency Test | |||||
| Priority Service | |||||
| Excess Amount £0 | |||||
|
10 Year Warranty On Boiler Parts |
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| 24hr Emergency Call Out | |||||
| No Labour Cost | |||||
| Direct Tenant Contact | |||||
|
Landlord Gas Safety Certificate |
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|
Free call out for no action needed callouts |
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|
24 Hour Emergency Response without excess Payment |
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| Excess Amount | £0 | £0 | £0 | £60 | £0 |
HOMECARE SERVICES EXPLAINED
Our Gas Safe registered engineers are ready to handle even the most challenging emergency central heating repairs.
- A visual check of the boiler
- The boiler being fired safely to identify any working faults
- A flue gas analysis efficiency test
- Opening up the boiler and inspecting the boiler internally
- Checking the flue and ventilation are in accordance with Gas Safety (Installation and Use) Regulations
- Checking and adjusting the system pressure
- Clearing the condensate trap
- Visually checking and bleeding radiators, if necessary
- A visual check of the hot water cylinder
- Confirmation in writing that the service has been carried out
We offer a boiler care and efficiency service, therefore there is no excess on selected packages for our services. These packages also do not have a maximum limit on the number of times you can call us out.
- Check/Adjust boiler electrodes to ensure peak efficiency for boiler start-up
- Combustion check to make sure it runs efficiently
- Tailored home check to see where potential heat is being lost internally
- Explanation on best use of boiler to lower gas costs
- Thermal camera inspection to see where improvements from heat loss can be made
- Advise/options on how to improve heat loss/efficiency
- Options for additional controls to improve efficiency
Subject to service, we give customers a dedicated number to call in emergencies, 24-hour service and a high number of engineers to customer.
Following the 1st service to rule out pre-existing faults not included, we can extend boiler parts to 10 years from installation
We are a maintenance service, therefore there is no excess on any of our home care services. We also do not have a maximum limit on how many times you can call us out.
If you are a landlord by law you have to have an annual gas safety certificate for all your properties and all appliances checked. Free call out (only applies to landlord package) If you or your tenants call us out and we arrive at the property and find there isn’t an issue, we will not charge you the excess fee.
Nomination tenants can call a direct line to avoid having to go through the landlord or provided services or emergency.
