OIL BOILER CARE
OIL BOILER CARE PACKAGES
amazing customer service. Guaranteed
Due to high demand we now offer a range of oil boiler care services to all our customers. Each plan includes our 5 star rated services, honest and friendly advice, emergency call outs and support when things go wrong!
OUR OIL BOILER CARE PLANS
We have 5 plans to choose from, each designed to meet the needs of our valued customers
- BASIC
- ORANGE
- BLACK
- LANDLORD
- LANDLORD PREMIUM
Whats Included
- Free annual heat loss check
- Free annual specialist energy saving boiler service
- Priority service with experienced OFTEC registered engineer
- £0 excess
Our most popular boiler care aimed at the average home. It comes with a huge amount included and our famous 5* service
Whats Included
- Free annual heat loss check
- Free annual specialist energy saving boiler service
- Priority service with experienced OFTEC registered engineers
- Extended boiler parts warranty
Our next level boiler care plan is designed for homeowners seeking peace of mind. It comes with a huge amount included and our famous 5-star service
Whats Included
- Free annual Heat Loss check
- Free annual specialist energy saving boiler service
- Priority service with experienced OFTEC registered engineers
- Extended boiler parts warranty
- Labour included
- 24hr emergency service call out
Our Landlord boiler care plan has been specially designed to meet the requirements landlords need to provide to rent a property.
Whats Included
- Free annual specialist energy saving boiler service
- Priority service with experienced OFTEC registered engineers
- 24hr emergency service call out
- Compliance CD/11 certificate covers oil appliances or gas fires and ovens
- Tenant direct line access
- Free call out for no action needed call outs
- £60 access
Our Landlord premium boiler care plan has been specially designed to meet the requirements landlords need to provide to rent a property.
We will have direct contact with tenants so you can sit back and relax knowing your property is well taken care of!
Whats Included
- Free annual heat loss check
- Free annual specialist energy saving boiler service
- Priority service with experienced OFTEC registered engineers
- Extended boiler parts warranty
- 24hr emergency service call out
- Compliance CD/11 certificate covers oil appliances or gas fires and ovens
- Free call out for no action needed call outs
- Tenant direct line access
- EICr Certificate (Electric Certificate)
- £0 excess
WHAT'S THE DIFFERENCE?
| BASIC | ORANGE | BLACK | LANDLORD | LANDLORD premium | |
|---|---|---|---|---|---|
| Cost Per Month Oil | £40 | £50 | £60 | £60 | £110 |
|
Average Annual Saving On On your Heating Bills |
£240 | £120 | Break Even | N/A | N/A |
| Annual Boiler Service | |||||
| Heat Leak Efficiency Test | |||||
| Priority Service | |||||
| Excess Amount £0 | |||||
|
10 Year Warranty On Boiler Parts |
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| 24hr Emergency Call Out | |||||
| No Labour Cost | |||||
| Direct Tenant Contact | |||||
|
Landlord Oil Compliance Certificate (CD/11) |
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|
Free call out for no action needed callouts |
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|
24 Hour Emergency Response without excess Payment |
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| Excess Amount | £0 | £0 | £0 | £60 | £0 |
BOILER CARE SERVICES EXPLAINED
Our OFTEC registered engineers are ready to handle even the most challenging emergency central heating repairs.
- A visual check of the boiler
- The oil boiler is firing safely to identify any working faults
- An analysis efficiency test
- Opening up the boiler and inspecting the boiler internally
- Inspect and check the oil line to the boiler and tank.
- Checking the flue and ventilation are following Safety (Installation and Use) Regulations
- Clearing the condensate trap
- Visually checking and bleeding radiators, if necessary
- A visual check of the hot water cylinder
- Confirmation in writing that the service has been carried out.
We offer a boiler care and efficiency service, therefore there is no excess on selected packages for our services. These packages also do not have a maximum limit on the number of times you can call us out.
- Check/Adjust boiler electrodes to ensure peak efficiency for boiler start-up
- Combustion check to make sure it runs efficiently
- Tailored home check to see where potential heat is being lost internally
- Explanation on best use of boiler to lower heating costs
- Thermal camera inspection to see where improvements from heat loss can be made
- Advise/options on how to improve heat loss/efficiency
- Options for additional controls to improve efficiency
Subject to service, we give customers a dedicated number to call in emergencies, 24-hour service and a high number of engineers to customer.
Following the 1st service to rule out pre-existing faults not included, we can extend boiler parts to 10 years from installation
We are a maintenance service, therefore there is no excess on any of our home care services. We also do not have a maximum limit on how many times you can call us out.
As a landlord, you will want an annual oil compliance certificate for all your properties and all old-fired appliances checked to reduce the risk of breakdown and faults. Free call out (only applies to landlord package) If you or your tenants call us out and we arrive at the property and find there isn’t an issue, we will not charge you the excess fee.
Nomination tenants can call a direct line to avoid having to go through the landlord or provided services or emergency.
